PerfumeOutlet.com offers Free Returns in USA for all retail purchases. Please contact us for a return label. All orders can be returned up to 14 days after the ship date for a full refund minus shipping and gift wrap charges. Simply select the unopened sealed item from your order that you would like to return and send it back to the address provided below with the original packing slip. We will not accept items that are open and used. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, due to health reasons we do not accept returns for cosmetics and skincare items, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. Our warehouse goes through multiple quality checks to ensure product accuracy and also make sure shipping boxes are securly packed. Please contact us as soon as possible if you received damaged goods so we can process the claim with the shipping company.
Returns Should be sent to :
Order # (Include your order number)
5 Plant Avenue
Hauppauge, NY 11788